Issue: When running the Appeon web application, you may experience the error”Could not register the file ‘*.dll’” or “Fail to load DLLs”. 

Solution:

Step 1: Please check whether you can manually register this DLL with a regsvr32 command. If no, then you don’t need to select the Auto register column in the Appeon Developer. If yes, then you need to select the Auto Register column in the Appeon Developer.

Step 2: Try to login the machine with the admin right and use “run as administrator” to start the IE.

Step 3: Check if the DLL has been successfully downloaded to the client side. To do this you can check if the dll is under the directory C:\Users\windows_login_name\AppData\Roaming\appeon\your_application\plugin. And check if there are any files with the same name in the path directory of OS Environment variables, if yes, then you need to manually delete the repeated files.

Step 4: Use the attached VC tool to check if there is any dll’s dependency file missing.

Step 5: If this issue still exists, before using the DLL function, please firstly execute the ChangeDirectory function to change the current directory.

String ls_path

Ls_path = AppeonGetCacheDir( ) + ‘\plugin’

//You need go to the Appeon Help | Appeon Workarounds Guide | Appeon Workarounds PBL Reference | Appeon client functions | AppeonGetCacheDir function to get detail information of how to call this API.

ChangeDirectory ( directoryname )

If you can’t resolve the issue by following above steps, please provide a test case to us for further analysis.

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